Privacy Policy

Last updated: July 23, 2026

This policy explains what data Confi.io (“Confi”, “we”, “us”) collects when you use tryconfi.com and the Confi application, how we use it, and the choices you have. The short version: we collect what we need to run the product, we don't sell your data, and we never use your conversations to train foundation AI models.

Data we collect

Account data. Your name, email address, company profile information, and settings you configure (such as your ICP, playbook, and sales methodology preferences).

Call data. When you start a live coaching session, Confi processes the audio of your meeting in real time to produce a transcript, detected signals, and coaching suggestions. Transcripts, detected events, and coaching history are stored in your account so you can review them. Raw audio is processed for transcription and is not retained as a stored recording.

Billing data. Payments are processed by Stripe. We do not store your full card details on our servers.

Usage data. Basic product analytics (pages visited, features used) to improve the product.

How we use your data

We use your data to provide the service (live transcription, signal detection, and coaching), personalize coaching to your product and playbook, operate billing and support, and improve reliability. We do not sell personal data, and we do not use your conversations to train foundation AI models.

Recording consent

Confi runs in your browser and the coaching panel is visible only to you. You are responsible for complying with the recording and consent laws that apply in your and your participants' jurisdictions, just as with any meeting software.

Service providers

We rely on a small set of processors to run Confi: Supabase (database and authentication), Deepgram (real-time transcription), Anthropic (AI coaching generation), Stripe (payments), and Vercel (hosting and analytics). Each processes data only as needed to provide their service to us.

Security

Data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Access to production data is restricted and logged.

Retention and deletion

Your transcripts and coaching history remain available in your account until you delete them or close your account. You can delete individual calls at any time from the product, and you can request full account deletion by emailing support@tryconfi.com. We honor deletion requests without friction.

Your rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal data. Contact us at support@tryconfi.com and we'll help.

Changes

If we make material changes to this policy, we'll update the date above and notify account holders by email.

Contact

Questions about privacy? Email support@tryconfi.com.